It is very important to remember that Naveo Credit Union will never ask or request confirmation of personal information via unsolicited text message, email or by phone.
Unsolicited emails may contain links to our website or other sites that appear to be authentic. Be cautious about clicking on any link in an email that may take you to a fraudulent website or download malware on your computer.
PHONE ALERT: We recently were made aware of a phone scam where fraudsters are claiming to be Naveo representatives and asking for personal information. The scammers are able to spoof caller ID information so it appears as if the calls are coming from Naveo Credit Union.
As a reminder, Naveo representative will NEVER initiate a call asking for your debit card PIN or full social security number.
PHONE ALERT: Massachusetts citizens are being targeted with fraudulent phone calls and emails threatening them with serious action for failing to appear for jury duty. These fake jury duty claims are a form of government imposter scams where fraudsters pose as court or law enforcement officials demanding payment via gift card, cryptocurrency, or money transfer. More Information.
Additional information about phishing attempts and how to protect yourself can be found here.
Please contact us immediately if you receive suspicious emails, phone calls or text messages alleging to be from Naveo Credit Union.