While we’re all practicing social distancing, we understand these are financially challenging times for some. With our Skip-a-Payment program, you can lessen the burden by skipping next month’s payment (or a month of your choosing) on eligible loans*.

Simply log into iBanking and click the Service Center tab to start your skip request or email a Skip-A-Payment form to us at least 14 days before your loan due date and you won’t have to make a loan payment that month.


  • Eligible loans include auto loans, heat loans not secured by real estate, solar loans not secured by real estate, personal secured and unsecured loans.
  • Completed form must be received at least 14 days prior to loan due date.

Skip-a-Pay FormSkip-a-Pay FAQs

Terms and Conditions:
By submitting a complete and signed skip request, you authorize Naveo to extend your loan contract. Payment will be deferred for the months of your choice as notated on this Skip-a-Payment Request Form. Consumer loans (auto loan, heat loan not secured by real estate, solar loan not secured by real estate, personal loan and secured loan) open and current for at least 6 months with no prior delinquencies may be eligible for this offer.

This offer is an extension of your loan contract. Interest will continue to accrue during the extension period. Please note that it is your responsibility to suspend any automatic payments you have initiated through your financial institution for the month selected. You will be required to resume your regularly scheduled payment the following month. Skip payments are not applicable on credit card, real estate, real estate secured HEAT Loan, real estate secured solar loan, loans with active life and/or disability credit insurance, or open-end loan types. Other restrictions may apply. Naveo reserves the right to deny any skip payment requests.